North Star replaced the roofing and siding on my both my house and garage in March 2026.From the very first meeting, I was impressed. The sales rep, Kyle, was friendly, knowledgeable, and not at all pushy! He truly listened to what I said, and made great suggestions on what products met my needs. He didnt offer me some 'mega deal' that was only valid if I signed a contract immediately, like some of the other companies I had out. Instead, he encouraged me to take my time to do some research on the products and pricing, and told me I could reach out to him with any questions or concerns. And that was not just an empty promise! He responded to dozens of messages from me. Each response was timely and pleasant.The work was postponed a few times due to the crazy winter weather, but Kyle always kept me informed well in advance.When the day finally came, their guys showed up bright and early and got straight to work! Everyone was friendly and professional, and the work they did was absolutely beautiful! They even have a customer portal that shows you photos of the work as it is being completed, which I LOVED because I didn't have to miss any work, but I could still be in the loop!At one point, I notified Kyle about a minor issue with a 3rd party they had to hire for a portion of the job. I was not looking for them to do anything about it, I just wanted them to be aware of the issue. However, within 15 minutes the issue was resolved and I received a personal phone call from Jeff, the owner of the company apologizing for the issue. They really go above and beyond to keep their customers happy!And best of all, they are honest! My old roofing and siding was so bad, I was sure the underlayment was rotted and I was fully prepared to have to fork out thousands of dollars on tons of plywood underlayment (and Kyle knew that). However, they didn't find nearly as much damage as I expected. The replaced the rotted underlayment, and I wasn't charged anything additional! They could have very easily told me there was a ton of rotted underlayment, and charged me a fortune, but they didn't!It has been over a month since the work was completed, and every time I pull up to my house, it puts a smile on my face to see how beautiful my home looks!!Without a doubt, if I had to do it all again, I would 100% go with North Star Roofing. If you want to work with a great group of people who are friendly, trustwotthy and do quality work that they stand behind, then give Kyle at North Star a call! I guarantee you won't regret it!
read moreread less